Who is the Ombudsman?

charles-murray-portrait

The Ombudsman is an independent officer of the Legislative Assembly who investigates complaints from the public about New Brunswick government services. Charles Murray has been New Brunswick’s Ombudsman since 2013. Ombudsman offices are present throughout the Canadian provinces and their services are free.

Charles Murray was sworn in Ombudsman of New Brunswick on July 3, 2013 for a seven-year term. He is the seventh person to serve as Ombudsman for the province of New Brunswick since the establishment of the Office in 1967.

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Mission

The New Brunswick Ombudsman’s Office has one central mission: to ensure that all New Brunswick citizens are treated with administrative fairness by government and its agencies.  The Office strives to guarantee that individuals are served in a consistent, fair and reasonable manner by provincial governmental organizations.

Latest News

Staying Connected - A Report of the Task Force on a Centre of Excellence for Children and Youth with Complex Needs

March 17th, 2011

staying-connected-cover-enStaying Connected: A Report of the Task Force on a Centre of Excellence for Children and Youth with Complex Needs was released by Shirley Smallwood, the parent of a child with complex needs, and by Bernard Richard, ombudsman and child and youth advocate.

Smallwood and Richard were tasked with making recommendations regarding what services a centre of excellence should provide, what services should be made accessible in communities across the province to support the work of the centre, where the centre should be located and how it should be governed. They gathered public opinion on these matters through an online consultation process and at a provincial dialogue session held in Fredericton last November. They also met individually with stakeholders, and in particular sought out the opinions of children and youth in various care settings, and their families and caregivers.

The report emphasizes the need for interdisciplinary, family-centric approaches.

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State of Our Children and Youth report released

November 25th, 2010

MIRAMICHI (CNB) – Bernard Richard, ombudsman and child and youth advocate, delivered his third annual State of our Children and Youth address today at the James M. Hill Memorial High School in Miramichi.

Read more: State of Our Children and Youth report released